Privacy policy

Who we are

CAMELSOFT LLC ("CAMELSOFT", "we") operates camel-soft.com. This policy explains what personal information we collect through this website, why, and how we protect it. For any question, contact contact@camel-soft.com.

Information we collect

When you fill in a contact or project form, we collect the details you provide: name, email, phone number, company, and information about your project.

When you browse the site, we collect usage data such as pages visited, device, browser, approximate location and referral source, through cookies and similar technologies.

How we use your information

To reply to your enquiry and prepare proposals; to operate and improve the website; to measure the performance of our advertising; to prevent spam and abuse; and to comply with legal obligations. We do not sell your personal data.

Cookies and analytics

We use Google Analytics, Google Ads and the Meta Pixel to understand how visitors use the site and to measure our campaigns. Where required by law, these tools only run after you give consent through our cookie banner. You can change your choice at any time using the "Cookie settings" link in the footer.

Google reCAPTCHA

Our forms are protected by Google reCAPTCHA to prevent spam. Its use is subject to the Google Privacy Policy and Terms of Service.

Sharing and processors

We share data only with service providers that help us run the website and our business (hosting, email, analytics), under confidentiality obligations, or when required by law.

Data retention and security

We keep enquiry data for as long as needed to handle your request and our business relationship, and at most 3 years after our last contact, unless the law requires longer. We use encryption in transit, access control and regular backups to protect it.

Your rights

Depending on where you live, you may have the right to access, correct, delete or export your personal data, and to object to or restrict its processing. To exercise these rights, email contact@camel-soft.com. We reply within 30 days.

Changes

We may update this policy from time to time. The latest version is always published on this page with its update date.